At Qayam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal details such as name, email address, phone number, and shipping/billing address
• Payment information required to complete purchases
• Order history and transaction details
• Account login details if you create an account
• Device information such as browser type, IP address, and cookies
• Communications you send to our support team

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our website, products, and services
• Send order updates and important notifications
• Prevent fraud and enhance website security
• Send promotional offers or newsletters (only where permitted)

3. Payment Security

We take reasonable steps to protect your payment information. Payments are processed through secure third-party payment providers, and we do not store sensitive card details unless stated otherwise by the payment processor.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, and analyze website traffic. You may disable cookies in your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with trusted third parties when necessary, including:

• Payment processors
• Shipping and delivery partners
• Website hosting or technical service providers
• Legal authorities when required by law

6. Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access your personal information
• Request corrections
• Request deletion of data
• Withdraw marketing consent
• Request a copy of your stored data

8. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for children without parental supervision. We do not knowingly collect personal information from children where prohibited by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Qayam through our website support channels.